This was my second night of two: Rooms close to Hot tub / Pool / Gym areas, and convenient location right outside of Milwaukee. However, it is the outstanding staff that keeps me coming back to this location. Despite being understaffed each time I have visited, the team across all three shifts has shown a willingness to work together and get it done for the customer. I greatly appreciate the positive attitude shown by everyone. Vanessa, Hayley, Erica, and Antonio were fantastic though I had the most experience with Lexi and Heather who were beyond amazing, being always more than willing to offer a smile or help however possible. Thank you for all the patience and dedicated service to your customer.
Nicolas
juni 2023
This was the first night of a second two night stay I had at this hotel. Though there were continued Staffing issues, the team of Lexi and Heather were amazing to cover 2nd and third shift, while Vanessa, Hayley, and the morning staff did everything they could to keep pace with the support they had. I again am very thankful to be able to interact with such great people willing to provide a high level of service through their own unexpected challenges.
Nicolas
juni 2023
I enjoyed my room, the rate was acceptable, the continental breakfast was pretty standard, French toast sticks, eggs, a meat, cold cereal, yogurt and jello, breads, tea, coffee, juice. All fine. Staff was very nice, professional, and attentive to guest needs. Room was clean and all things worked well.
Hollie
mai 2024
I like the everyday free breakfast and coffee. Fresh water dispensers everywhere. Provide Free airport shuttles. Rooms had all the necessities I needed to make my stay quite comfortable. Front desk staff was very friendly and helpful.
Otosan
desember 2023
They were really accommodating with my situation I came over from Canada and had booked and cancelled and then rebooking again due to border issues day of and on a weekend and they were polite and were able to cancel and rebook with no extra fees. Highly recommend for a comfortable safe stay without breaking the bank. Also near an airport so a plus.
Lu
juli 2024
Well I loved the breakfast even though it could of got changed up a Lil I ate 2 times a day and I loved the view of the area and the pool and how the hotel is setup and different from others and how the workers stayed on there jobs and communicate well
Tonya
mai 2024
Good breakfast but very typical American choices in an international type hotel. Perhaps some croissants or fresh bread and cheese added to the choices rather than so much heavy foods??!!
Cynthia
oktober 2024
Cassandra at the front desk was extraordinary. When I wanted to change rooms upon arrival with half of my things already in the room,it was a no problem attitude of kindness. She even offered help with getting my things to the new room. The breakfast attendants were also great both days. The morning reception lady was also very helpful. I needed the window shade unstuck and she had someone there in minutes.
Desiree
august 2023
The room was great. Clean. Bed was comfortable. Had an issue with my suitcase....unable to close it but a handyman was able to fix it for me so I could get to the airport. He definitely saved me a lot of aggravation.
Mary
oktober 2023
The breakfast host was a very enthusiastic individual and very inviting. It was a good way to start the day. It would have been to identify what type of meat were the sausages. While I assumed that it was pork, I think I missed the sausages, which looked otherwise tempting, if they were beef. The waffles were a good option as a warm breakfast. While there were fountains on the property, management should consider a free bottle of water for guests in the rooms.
Talat
mai 2023